Most transportation is in refrigerated vehicles. We also have an environment-friendly system to ensure uninterrupted cooling of products until they reach your door:
- PET bottles filled with frozen water keep the products in the cool bags cold
- Cool bags can be returned for reuse. To ensure bags are returned, we charge Fr. 5.- per order (not bag) if bags are not returned within 4 months.
- We also use cool boxes that are kept at 5°C to keep the products cold
Due to logistical reasons cool bags cannot be returned to a Migros store.
You can return all this packaging, including the PET bottles, to the delivery person when you get your delivery.