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subito Self-Checkout & Self-Scanning

  • What is the Self-Checkout suitable for?
  • Who can use the Self-Checkout?
  • What is the Self-Scanning suitable for?
  • Who can use the Self-Scanning?
  • What should I do if I have problems paying by card?
  • Why can I not use cash to pay at the subito stations?
  • What should I do if I can't scan a barcode?
  • I read that a microphone is installed in the new handheld scanners. Will I be listened to while I do my shopping?
  • I have found a camera in the new handheld scanners. Am I being filmed while I do my shopping?
  • I would like to take part in a token collection promotion. What do I need to do?
  • Can I collect Cumulus points with subito Self-Checkout and Self-Scanning?
  • How do I redeem discount coupons and Cumulus vouchers?
  • Some items, e.g. clothes, are protected with a chip or a tag. Who can remove these for me?
  • Why are spot checks carried out for subito?
  • Why was I chosen for a spot check again?
  • I only noticed after paying that some of my products were not correctly scanned. What can I do?
  • Does Migros plan to replace checkout staff with subito?

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